To be eligible for a full refund, the item must be in original condition; not used, washed or laundered, all original labels must be attached to the item, the original packaging is sent back with the goods
The 30 days Love It or Return It Guarantee will commence the day that the customer takes delivery of the product.
Delivery charges will not be refunded.
Please note that if items from an order are returned in accordance with our returns policy and have been purchased via AfterPay, there will be a 6% processing fee deducted from the total refund amount.